The concept of "cleanliness" is far from the binary opposition of "dirty/clean." It is a complex socio-cultural construct historically defined by religious taboos, medical paradigms, class differences, and aesthetic ideals. Cleaning services, which emerged in response to urbanization and the division of labor, are not just providers of domestic services but also agents of social hygiene, status markers, and operators of "invisible labor" in the post-industrial economy. Their evolution reflects shifts in understanding privacy, health, and the organization of urban space.
In archaic societies, cleanliness was primarily a ritual category (for example, the concept of miasmata in Ancient Greece or haram in Islam). Professional cleaners often belonged to lower, "unclean" castes (Japanese burakumin, Indian dalits), creating a paradox: those who ensured cleanliness were themselves considered socially "polluted."
A turning point occurred in the 19th century with the triumph of hygienic modernity. The works of Louis Pasteur and Robert Koch linked dirt to diseases. Cleanliness became an issue of public health and state policy. Municipal waste collection and street cleaning services appeared (in London after the Great Stink of 1858). In the Victorian era, domestic servants, whose duties included cleaning, became a symbol of the middle class, and their ritualized labor a demonstration of control over the "wild" nature of matter within the home.
In the second half of the 20th century, there is an industrialization of cleanliness. Domestic servants are replaced by professional cleaning companies. This was due to several processes:
Feminization of labor and the entry of women into the market: Domestic work was delegated to paid specialists.
Outsourcing in the corporate sector: Building owners transferred cleaning functions to specialized firms to reduce costs.
Urbanization and the growth of commercial real estate: There was a mass need for the maintenance of shopping centers, airports, business centers.
Interesting fact: In Japan, there is a unique phenomenon of "tokai" — ultra-fast stadium cleaning by volunteer fans after a match. This action, nurtured since school, is more than a hygienic practice; it is a collective ritual of discipline, respect for place, and social solidarity, demonstrating how cleanliness is embedded in the national cultural code.
The modern cleaning industry creates a global precariat — an army of low-paid, often migrant workers with unstable employment. Their labor, performed at night or early in the morning, remains structurally invisible to the daytime society, allowing, in the view of sociologist Arlie Russell Hochschild, to maintain the illusion of "self-cleaning" spaces.
Cleaning services perform the function of social hygiene far beyond the fight against bacteria.
Cleaning after emergencies and crime: There are specialized teams for trauma scene cleanup. They not only remove biological contaminants but also conduct symbolic purification of the space, returning it to social circulation, erasing the traces of trauma and death. Their work balances on the border of medicine, criminalistics, and ritual.
Public space policy: Regular street and park cleaning in modern megacities is a tool for control over the public sphere. It creates an image of a safe, orderly, "civilized" city and implicitly prevents the accumulation of marginalized groups (homeless) for whom "filthy" spaces are a habitat.
Modern cleaning is experiencing a technological transformation:
Robotization: Automatic floor washing machines, robot vacuums (iRobot Roomba), and even drones for facade cleaning. They not only increase efficiency but also dehumanize the process, finally separating the idea of cleanliness from human labor.
Ecologization: The use of biodegradable chemicals, steam cleaning technologies, closed-loop water consumption cycles. Cleanliness must now be "green."
Aesthetics of sterility: In the era of pandemics (COVID-19), cleanliness has become a synonym for safety. Visible, demonstrative cleaning (hand sanitizing, wiping surfaces in the eyes of customers) has become a performative act intended to instill trust. Cleaning protocols in hospitals, clean rooms, and pharmaceutical production have been brought to the level of almost ritualistic rigor, where control over microparticles is comparable to religious precepts about cleanliness.
Cleaning services are not a technical industry but a social institution in which the key contradictions of modernity are reflected like in a drop of water: between visible and invisible labor, between private and public, between hygiene and social exclusion. Their work supports the fundamental illusion of order and control over the chaotic materiality of the world.
The future of cleanliness is likely to lie in the intensification of this paradox: on the one hand, full automation and "smart" self-cleaning surfaces, on the other — an increasing demand for ethical, personalized cleaning with decent working conditions, where cleanliness will be an intentional choice, not the result of exploitation of invisible workers. Understanding cleaning as a complex socio-technical system allows us to see deep cultural codes and power relations in everyday cleaning, determining what is considered clean, who has the right to ensure it, and at what cost.
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