Perspectives of Digitization in Urban Government Institutions: From "Smart Governance" to Public Value The digitization (digital transformation) of urban government institutions has moved from the experimental stage to the phase of strategic necessity. Its prospects are determined not only by the implementation of technologies but also by a fundamental rethinking of the relationship between the city, its services, and residents. This is a path from the automation of processes to the creation of "smart" urban governance, oriented towards data and the needs of citizens. Key Development Vectors From "government for citizens" to "government with citizens": platforms for co-participation. Digitization creates an infrastructure for participatory governance. Platforms such as "Active Citizen" (Moscow), "Decidim" (Barcelona), or "CitLab" allow not only to collect complaints but also to involve residents in discussing budgets, urban projects, and legislative initiatives. The prospect is the transition to "co-production" (co-production) of services, when citizens participate in the development and evaluation of policies on an equal footing with officials. For example, in Helsinki, the "Kerrokantasi" ("Express Your Opinion") platform is used to evaluate all major urban development projects at an early stage. Predictive and preventive management based on data. Urban institutions are moving from responding to problems to predicting and preventing them. Analysis of big data (Big Data) from sensors, cameras, and transaction systems allows: Optimize flows: Transportation (adaptive traffic light regulation in real-time, as in Singapore), energy consumption. Predict risks: Modeling flood situations, predicting infrastructure wear and tear (roads, water supply), identifying social deprivation in districts based on indirect data (utility arrears, social service applications). Personalize services. The system can itself offer benefits or services to families upon the birth of a child, a ... Read more